Transactions

A.10 Transaction Diagrams

Online system

Online, the customer is able to access to their account services and update information we hold on them and to view transaction status, transaction history, profile and contact details and allows the user to update documents or complete additional verification.

They may also instruct payment transactions:

Payment Account Validation Checks follows 2 key stages:

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(Abbreviations: POA = Proof of Address. SOA + Signed Off Accounts (corporate))

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Customers that fail validation stages have their details added to Tintra’s Internal Watchlist to prevent fraudulent attempts where Complete Information on Payer might be recycled during a future attempt to make a new account application after the rejection is issued.

There are 3 payment-in routes in for an e-money customer:

from a Financial Institution – Bank Transfer

from a Debit or Credit Card via our Acquirer Service Provider

From another tintra customer

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Outbound Transactions

Customers can process 3 types of transactions from their Payment Account.

1. Payment to a Financial Institution - ie to a bank account or bank issued Debit/Credit Card

2. Payment internally to another e-Account

3. Payment to a Prepaid Product.

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The operation of settlements from acquiring based services to the customer’s Payment Account and the subsequent outbound transactions are defined as credit transfers; the Tintra system will include systems and procedures to operate a Payment Account.

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Abbreviations: CIP = Completed Information on Payer

Throughout these processes, Tintra is dedicated to delivering best in class technology and services to ensure that the ability to access banking and make payments matches the demand for frictionless trade, particularly in emerging and frontier markets. The group and by extension the Authorised Firm intends to continue to build its financial services technology suite at pace, to be able to provide a full suite of banking infrastructure services within its three target markets of Africa, Latin America, South Asia (detailed in section D.)

With a broad array of services from e-money accounts to card issuing we are able to meet customers’ business or individual requirements, whether the client is a startup or multinational corporation, whether this is first account or customer has a well-established banking network around the world. This makes Tintra’s route to profitability expansive

The underpinnings of this success and a core construct of Tintra’s plans to provide access to the key markets, is having the right regulatory relationships in the right financial centres. Qatar is instrumental in that to Tintra.

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