Customer Onboarding

Client classifications and Onboarding Process

The Authorised Firms target client base is corporates and EMI’s in Europe and the US looking to interface with the emerging world, and EMI’s, large private and listed corporates and family offices in our target territories. We envisage very few, if any retail customers.

In this, existing client and new clients are one and the same thing. We have a number of teams building out networks of partners that will be ready to go with the first licence.

How customers will be serviced

The Authorised Firm will align with a traditional bank model but with full deployment of smart technology, including true Artificial Intelligence to improve compliance and standards in KYC, AML and Fraud Detection and Prevention, while allowing Tintra to offer its services at scale to a much wider audience than is serviced presently. A key component of that is consistency of service, providing the same customer experience to the same profile of individuals within businesses in similar circumstances, irrespective of jurisdiction while adhering carefully to international sanctions requirements. Tintra intend to offer those customers a high standard, consistent, banking service with a fair transaction time that vastly improves on what is experienced today and at a much fairer cost than many individuals in African and Gulf states have applied today.

An overview of the customer onboarding process and transaction flow diagrams are provided below, with further details in the Appendices.

<<Flwo chart diagram>>

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