Annex A: Business Continuity Plan (BCP) Summary
Purpose and Scope
Provide an overview of UBBfh Bank’s strategy for maintaining operational continuity during disruptions. Outline the critical functions covered and the overall scope of the BCP. Define the business units, IT systems, third-party dependencies and geographical locations included in the plan. Clarify any exclusions or limitations. Plan Structure
Background and rationale for the BCP. Alignment with ISO 22301:2019 and local regulatory requirements. Business Continuity Objectives: Key targets (e.g. Recovery Time Objectives (RTOs), Maximum Tolerable Downtime (MTD)). Strategic priorities during disruption. Key Elements
Risk Management and Impact Analysis: Summary of the Business Impact Analysis (BIA) outcomes. Identified risks and their prioritisation. Detailed description of recovery approaches for core banking, IT infrastructure, physical operations and vendor dependencies. Roles and Responsibilities: Overview of the crisis management structure. Specific roles (e.g. Business Continuity Manager, Crisis Management Team, Department Heads). Communication and Escalation Procedures: Internal communication channels and escalation paths. External stakeholder communication, including regulatory notifications. Testing and Review Mechanisms: Frequency and scope of BCP testing (e.g. full-scale simulations, tabletop exercises). Process for incorporating feedback and continuous improvement. Approval and Governance
Details of the approval process and dates of the last review. Documentation and Version Control: Version history and update protocol. Please replace placeholders with institution-specific details and metrics as necessary.
Annex B: Business Impact Analysis (BIA) and Risk Assessment Reports
Section 1: Business Impact Analysis (BIA)
Brief summary of the BIA process and objectives. Outline the methods and tools used to identify critical business functions. Include a description of data collection and analysis techniques. List key services (e.g. real-time payments, customer data management) with corresponding impact ratings. Maximum Tolerable Downtime (MTD) and Recovery Time Objectives (RTOs) for each function. Financial and Reputational Impact: Quantitative and qualitative impact assessments. Suggested improvements and mitigation strategies based on the BIA outcomes. Section 2: Risk Assessment Report
Risk Assessment Overview: Description of the risk assessment framework aligned with ISO 31000. Identified Threats and Vulnerabilities: Detailed list of risks (e.g. cyberattacks, natural disasters, third-party failures). Risk matrix or table categorising risks based on likelihood and impact. Current controls in place (e.g. redundant data centres, encrypted backups, vendor management practices). Residual Risk and Action Plan: Remaining risks after control measures. Action items, responsibilities and timelines for risk mitigation. Ensure that detailed charts, matrices or tables are attached as necessary to support the narrative. Replace any placeholders with your bank’s specific findings and metrics.
Annex C: Testing Schedules and Results
Section 1: Testing Schedule
Purpose and frequency of testing within the BCMS. Annual schedule detailing full-scale simulations (e.g. cyberattack drills, pandemic response). Quarterly timetable for tabletop exercises. Planned dates for individual system and vendor tests. Specific objectives for each test (e.g. validate IT resilience, ensure staff readiness, assess third-party response). Section 2: Testing Methodology
Description of testing scenarios, tools used and participant roles. Detailed steps followed during each test, including simulation triggers and communication protocols. Key Performance Indicators (KPIs) such as response time, recovery time and overall test success rates. Section 3: Test Results and Analysis
Detailed results from each test, highlighting successes and areas for improvement. Identified gaps, challenges and actionable recommendations. Mitigation strategies and timelines for addressing any deficiencies uncovered during testing. Attach or reference detailed test reports, logs and post-test review documents.
