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Words, acronyms, and anything else that's helpful to know.
Define frequently used terms, concepts, or acronyms your team uses to keep everyone on the same page.

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Term
Description
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1
ack
“Acknowledge,” as in “got it, I will take a look.”
Open
Alan Chowansky
#phrase
2
Attending meetings
Always double check that you are muted if you intend to be!
Open
Adam Davis
#guidance
3
BDR
“Business Development Representative.” Member of the Sales team who speaks with prospects about buying our tool.
Open
Polly Rose
#acronym
4
Bullpen it
Take that topic or decision to the next bullpen meeting.
Open
Alan Chowansky
#phrase
5
CEO
“Chief Executive Officer. “ The person leading the company.
Open
Polly Rose
#acronym
6
CTA
“Call to action.”
Open
Alan Chowansky
#acronym
7
Dogfooding
The use of a newly developed product or service by a company's staff to test it before it is made available to customers.
Open
Alan Chowansky
#phrase
8
DRI
“Directly responsible individual.”

Open
Adam Davis
#acronym
9
Eigenquestion
Decision Making Framework - The "primary questions" that you can focus the discussion on when framing a problem; answering them generally leads to a set of answers across other related questions.
Open
Adam Davis
#technique
10
IMHO
"In my honest opinion"
Open
Adam Davis
#acronym
11
MAU
“Monthly active users.”
Open
Adam Davis
#acronym
12
MRR
“ Monthly Recurring Revenue.” The predictable total revenue generated by your business from all the active subscriptions in a particular month. It includes recurring charges from discounts, coupons, and recurring add-ons, but excludes one-time fees.
With MRR you can assess the present financial health of the business and project the future earnings based on the active subscriptions. To calculate MRR, multiply the number of monthly subscribers by the average revenue per user (ARPU).
Open
Adam Davis
#acronym
13
Onboarding buddy
A person assigned to help you get up to speed.
Open
Alan Chowansky
#phrase
14
Onboarding buddy
Have monthly check-in’s with your onboarding buddy, even after you’re no longer a new hire.
Open
Polly Rose
#guidance
15
SMB
“Small and medium businesses.”
Open
Polly Rose
#acronym
16
TAL
“Take a look.” Commonly used in
@Slack⁠
.
Open
Alan Chowansky
#acronym
17
WFH
“Working from home.”
Open
Polly Rose
#acronym
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