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Last Updated
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Topic
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URL
1
Link
Enhanced Analytics Talking Points
12/16/2024
Internal Use Only
Collateral
Chargeback Gurus
Enhanced Analytics
2
Link
Enhanced Analytics Product Positioning
12/16/2024
Internal Use Only
Collateral
Chargeback Gurus
Enhanced Analytics
3
Link
Enhanced Analytics Product Sheet
12/16/2024
Collateral
Chargeback Gurus
Enhanced Analytics
4
Link
Enhanced Analytics Interactive Demo
12/16/2024
PPT
Internal Use Only
Collateral
Chargeback Gurus
Enhanced Analytics
5
Link
Smart Prevention Alerts Product Sheet
12/16/2024
Collateral
Chargeback Gurus
Smart Prevention Alerts
6
Link
Smart Prevention Alerts Talking Points
12/16/2024
Internal Use Only
Collateral
Chargeback Gurus
Smart Prevention Alerts
7
Link
Smart Prevention Alerts Interactive Demo
12/16/2024
PPT
Internal Use Only
Collateral
Chargeback Gurus
Smart Prevention Alerts
8
Link
Smart Prevention Alerts Battlecard
12/16/2024
Internal Use Only
Collateral
Chargeback Gurus
Smart Prevention Alerts
9
Link
Chargeback Analytics
12/4/2024
E-Guide
Chargeback Management
Chargeback Analytics
10
Link
Managing Chargebacks in the Subscription Economy
12/3/2024
Report
All Subscriptions
Industry-Specific
11
Link
An Introductory Guide to Ecommerce Fraud and Prevention (Fraud 101)
12/3/2024
E-Guide
Fraud
12
Link
QBR Example for Use by Sales
9/26/2024
PPT
Internal Use Only
Chargeback Gurus
13
Link
Industry Metrics Report 2024
8/27/2024
E-Guide
Travel & Entertainment
Hospitality
Insurance & Finance
Industry-Specific
14
Link
The Smart Way to Fight & Recover Chargebacks
8/7/2024
E-Guide
Chargeback Management
Chargeback Representment
15
Link
CBG vs. The Other Guys
7/29/2024
PPT
Chargeback Gurus
16
Link
Travel & Hospitality Industry Report w/ Juniper
7/17/2024
Report
Hospitality
Travel & Entertainment
Airlines
OTAs
Hotels
Industry-Specific
17
Link
About CBG Overview 2024
7/15/2024
Collateral
Chargeback Gurus
18
Link
Hospitality Industry Overview
7/15/2024
Collateral
Hospitality
Chargeback Gurus
19
Link
Hospitality Sales PPT Template
6/21/2024
PPT
Hospitality
Hotels
Chargeback Gurus
20
Link
Sales PPT Template
6/21/2024
PPT
Chargeback Gurus
21
Link
Reasons to Outsource Chargeback Management + Checklist for Selecting a Chargeback Vendor
5/8/2024
Collateral
Chargeback Solutions
Chargeback Management Companies
22
Link
Checklist for Selecting a Chargeback Vendor
5/8/2024
Collateral
Chargeback Solutions
Chargeback Management Companies
23
Link
Reasons to Outsource Chargeback Management
5/8/2024
Collateral
Chargeback Solutions
Chargeback Management Companies
24
Link
Chargebacks 101
5/7/2024
E-Guide
Chargebacks 101
25
Link
Prevention & Alerts One-Pager
4/29/2024
Collateral
Chargeback Solutions
Chargeback Alerts
Order Intelligence
26
Link
April 2024 Card Network Rule Updates
4/15/2024
Internal Use Only
Rules & Regulations
Visa
Mastercard
Amex
27
Link
State of Chargebacks 2024
4/12/2024
Report
Chargeback Management
Fraud
28
Link
2024 Global E-commerce Payments & Fraud Report
3/28/2024
Report
Fraud
Chargeback Management
Chargeback Analytics
Chargeback Reporting
Chargeback Representment
Fraud Prevention
Chargeback Prevention
29
Link
What Does the CCCA Mean for Merchants?
3/8/2024
Blog Post
Rules & Regulations
Government
30
Link
Choosing a Chargeback Vendor
2/23/2024
Blog Post
Chargeback Solutions
31
Link
Battlecards - Chargeback Indemnification
2/21/2024
Internal Use Only
Chargeback Gurus
32
Link
When to Accept a Chargeback
2/15/2024
Blog Post
Chargebacks 101
33
Link
Luxury Goods Chargebacks
2/8/2024
Blog Post
Retail
Luxury Goods
Industry-Specific
34
Link
Digital Content & Streaming Chargebacks
2/1/2024
Blog Post
Digital Content
Streaming
Industry-Specific
35
Link
Fossil Watches Success Story
1/25/2024
Success Story
Retail
Luxury Goods
Fashion
Industry-Specific
36
Link
Fox Rent a Car Success Story
1/25/2024
Success Story
Travel & Entertainment
Car Rental
Industry-Specific
37
Link
Telecom Success Story
1/25/2024
Success Story
Telecom
Industry-Specific
38
Link
Avis Budget Group Success Story
1/25/2024
Success Story
Travel & Entertainment
Car Rental
Industry-Specific
39
Link
Health Insurance Success Story
1/25/2024
Success Story
Insurance & Finance
Health Insurance
Industry-Specific
40
Link
Fossil Success Story
1/25/2024
Success Story
Retail
Fashion
Luxury Goods
Industry-Specific
41
Link
Chargebacks in the Health & Wellness Industry
1/19/2024
Blog Post
Health & Wellness
Industry-Specific
42
Link
Voice of the Merchant Study: How Merchants are Evolving Their Payments Ecosystem
1/18/2024
Webinar
Alternative Payment Methods
43
Link
Compelling Evidence for Retail Chargebacks
1/12/2024
Blog Post
Retail
Chargeback Management
Industry-Specific
Chargeback Reporting
44
Link
New Rules Coming for Android In-App Payments
12/28/2023
Blog Post
Alternative Payment Methods
Rules & Regulations
45
Link
Sneaker Fraud
12/15/2023
Blog Post
Retail
Footwear
Fraud
Industry-Specific
46
Link
Buy Now, Pay Later: What Merchants Need to Know
12/7/2023
Blog Post
Alternative Payment Methods
Chargebacks 101
47
Link
The Truth About Chargeback Alert Networks
12/1/2023
Blog Post
Chargeback Solutions
Chargeback Alerts
48
Link
Preventing Policy Abuse
11/29/2023
Blog Post
Chargebacks 101
Fraud
Fraud Methods
49
Link
Online Travel Agency Chargebacks
11/16/2023
Blog Post
Services
Home & Auto Services
Industry-Specific
50
Link
Holiday Fraud and Chargebacks
11/14/2023
Blog Post
Chargebacks 101
Fraud
Fraud Methods
Fraud Prevention
51
Link
Fighting iGaming Chargebacks
11/7/2023
Blog Post
Digital Content
Streaming
Industry-Specific
52
Link
Preventing iGaming Chargebacks
11/3/2023
Blog Post
Digital Content
Streaming
Industry-Specific
53
Link
Mastercard Consumer Clarity
10/26/2023
Blog Post
Rules & Regulations
Mastercard
54
Link
Socure: First-Party Fraud Report
10/23/2023
Report
55
Link
Chargeback Management Companies & In-House Teams
10/20/2023
Blog Post
Chargeback Solutions
Chargeback Management Companies
56
Link
Mastering Chargeback Analytics
10/18/2023
Blog Post
Chargebacks 101
Chargeback Management
Chargeback Analytics
57
Link
Payment Optimization
10/13/2023
Blog Post
Chargebacks 101
58
Link
PINless Debit Routing
10/12/2023
Blog Post
Alternative Payment Methods
59
Link
Evaluating and Improving Return Policies
10/6/2023
Blog Post
Chargebacks 101
60
Link
Chargebacks When Children Make Unauthorized Purchases
10/4/2023
Blog Post
Chargebacks 101
61
Link
NFC Contactless Payments
9/29/2023
Blog Post
Alternative Payment Methods
62
Link
Managing Hotel Chargebacks
9/22/2023
Blog Post
Hospitality
Hotels
Industry-Specific
63
Link
A Guide to E-Commerce Fraud Detection
9/15/2023
Blog Post
Retail
E-commerce
Fraud
Industry-Specific
Fraud Methods
64
Link
What Are Embedded Payments?
9/13/2023
Blog Post
Alternative Payment Methods
65
Link
Ticket Fraud and Chargebacks
9/9/2023
Blog Post
Fraud
Fraud Methods
66
Link
Creating an Effective Chargeback Management Strategy
9/7/2023
Blog Post
Chargeback Management
Chargebacks 101
Chargeback Prevention
Chargeback Representment
Chargeback Analytics
Chargeback Reporting
67
Link
Understanding CVV2
8/29/2023
Blog Post
Rules & Regulations
Visa
Mastercard
Amex
Discover
68
Link
Biometric Spoofing in Payments
8/23/2023
Blog Post
Fraud
Fraud Methods
Fraud Prevention
69
Link
What is Visa+?
8/18/2023
Blog Post
Rules & Regulations
Visa
70
Link
The Threat of Real-Time Payments Fraud
8/16/2023
Blog Post
Fraud
Fraud Methods
71
Link
Handling Amazon Chargebacks
8/11/2023
Blog Post
Retail
E-commerce
Chargebacks 101
72
Link
What Does PSD3 Mean for the Payments Industry?
8/9/2023
Blog Post
Rules & Regulations
Regional
Government
EU
73
Link
How a Bad Billing Descriptor Can Cost You
8/4/2023
Blog Post
Chargebacks 101
74
Link
Handling Failed Payments
8/2/2023
Blog Post
Chargebacks 101
75
Link
Preventing E-commerce Fraud
7/27/2023
Blog Post
Retail
E-commerce
Fraud
Industry-Specific
Fraud Prevention
76
Link
How Liveness Detection Fights Fraud
7/25/2023
Blog Post
Chargebacks 101
Fraud
Fraud Methods
Fraud Prevention
77
Link
Understanding Merchant Account Reserves
7/20/2023
Blog Post
Chargebacks 101
78
Link
First-Party Fraud: A Merchant's Guide
7/19/2023
Blog Post
Fraud
Chargebacks 101
Fraud Methods
79
Link
Chargebacks in Online Marketplaces
7/14/2023
Blog Post
Retail
Marketplaces
Industry-Specific
80
Link
Chargeback Solutions: How to Choose
7/6/2023
Blog Post
Chargeback Solutions
Chargeback Management Companies
81
Link
What Are Open Banking Payments?
6/29/2023
Blog Post
Chargebacks 101
82
Link
Stored Value Cards & Fraud
6/28/2023
Blog Post
Fraud
Fraud Methods
83
Link
Credit Card Chargebacks: A Merchant's Guide
6/22/2023
Blog Post
Chargebacks 101
84
Link
About CBG Overview 2023 Spanish
6/20/2023
Collateral
Chargeback Gurus
85
Link
What is a Chargeback Guarantee?
6/15/2023
Blog Post
Chargebacks 101
86
Link
The Pros and Cons of Chargeback Prevention Alerts
6/13/2023
Blog Post
Chargeback Solutions
Chargeback Alerts
87
Link
How FTC Rule Changes Will Affect Subscription Merchants
6/9/2023
Blog Post
All Subscriptions
Industry-Specific
88
Link
Dealing with Retail Chargebacks
6/6/2023
Blog Post
Retail
Industry-Specific
Chargebacks 101
89
Link
What Are Professional Refunding Services?
6/1/2023
Blog Post
Chargebacks 101
Fraud
Fraud Methods
Fraud Prevention
90
Link
Handling Food Delivery Chargebacks
5/31/2023
Blog Post
Hospitality
Food Delivery
Industry-Specific
91
Link
A Merchant's Guide to Latin America Payment Methods
5/26/2023
Blog Post
Regional
LATAM
92
Link
What is Click and Collect Fraud?
5/24/2023
Blog Post
Fraud
Fraud Methods
93
Link
What is Card Steering?
5/18/2023
Blog Post
Chargebacks 101
Fraud
Fraud Methods
94
Link
Are You Equipped to Handle Visa CE3.0?
5/18/2023
Webinar
Rules & Regulations
Visa
95
Link
Battlecards - Competitors & Internal Teams
5/18/2023
Internal Use Only
Chargeback Gurus
96
Link
Property Management Chargebacks
5/16/2023
Blog Post
Services
Home & Auto Services
Industry-Specific
97
Link
Comparing Chargeback Management Services
5/11/2023
Blog Post
Chargeback Solutions
Chargeback Management Companies
98
Link
What is a Merchant of Record?
5/4/2023
Blog Post
Chargebacks 101
99
Link
In-App Purchase Chargebacks
5/2/2023
Blog Post
Retail
E-commerce
Industry-Specific
100
Link
Amazon's "Buy with Prime"
4/27/2023
Blog Post
Retail
E-commerce
Industry-Specific
101
Link
How to Prevent Grocery Store Fraud
4/25/2023
Blog Post
Retail
Grocery & Drug Stores
Fraud
Industry-Specific
Fraud Prevention
102
Link
Payments and Fraud in Emerging Markets
4/20/2023
Blog Post
Fraud
Fraud Methods
103
Link
Preventing QSR Fraud and Chargebacks
4/18/2023
Blog Post
Fraud
Fraud Prevention
104
Link
A Merchant's Guide to Chargeback Defense
4/13/2023
Blog Post
Chargebacks 101
105
Link
Visa CE3.0 for Subscription Merchants
4/11/2023
Blog Post
Rules & Regulations
Visa
106
Link
What is Bust-Out Fraud?
4/6/2023
Blog Post
Fraud
Fraud Methods
107
Link
Visa Compelling Evidence 3.0: What Merchants Need to Know
4/4/2023
Blog Post
Rules & Regulations
Visa
108
Link
Chargeback Management: A Merchant's Guide
3/30/2023
Blog Post
Chargeback Management
Chargebacks 101
109
Link
What Are Flexible Rent Payments?
3/28/2023
Blog Post
Chargebacks 101
110
Link
Competitive Analysis
3/24/2023
Internal Use Only
Chargeback Gurus
111
Link
Preparing for Recession-Driven Fraud and Chargebacks
3/23/2023
Blog Post
Fraud
Fraud Prevention
112
Link
Utility Chargebacks
3/21/2023
Blog Post
Services
Utilities
Industry-Specific
113
Link
What Google's Virtual Cards Mean for Merchants
3/16/2023
Blog Post
Chargebacks 101
Alternative Payment Methods
114
Link
The EMV Contactless Kernel Specification
3/14/2023
Blog Post
Alternative Payment Methods
Chargebacks 101
115
Link
What is a Chargeback?
3/11/2023
Blog Post
Chargebacks 101
116
Link
Omnichannel Retail and Chargebacks
3/9/2023
Blog Post
Retail
Industry-Specific
Chargebacks 101
117
Link
A Merchant's Guide to Chargeback Time Limits
3/8/2023
Blog Post
Chargebacks 101
118
Link
Mobile Gaming Fraud Schemes
3/7/2023
Blog Post
Fraud
Fraud Methods
119
Link
How Banks Conduct Transaction Fraud Investigations