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Outlet Ticketing Documentation
Ticket Categories and Priority
Ticket Categories and Priority
Ticket Categories
Priority
Management::Royalty
Medium
Management::Other issues and escalations
Medium
Analytics::Analytics/Dashboard
Medium
Analytics::Food Cost
Medium
Analytics::3rd Party Aggregators portal access
Medium
Audit::Previous Audit issues
Medium
Audit::Audit points revision
Medium
Finance::Ledger issues
High
Finance::Invoice and GST
High
HR::Recruitment information and request
Medium
HR::HR Policies
Medium
HR::Letter formats
Medium
Marketing::Social Media
Medium
Marketing::Outlet level Marketing
Medium
Marketing::Offline Marketing
Medium
Marketing::3rd Party Aggregators Campaigns
Medium
Marketing::3rd Party Aggregators Discounts
High
Marketing::3rd Party Aggregator other issues
Medium
Supply Chain::Stock Quality
High
Supply Chain::Extension Certificate
Medium
Supply Chain::Short supply and credit note
Medium
IT::POS breakdown and maintenance
High
IT::POS Access
Medium
IT::POS Dashboards issues
High
IT::POS report issues
Medium
IT::TPA Cancelled orders settlement
Medium
IT::Store Timings Updates
High
IT::3rd Party Aggregators riders escalations
High
IT::CCTV Management
Medium
IT::Website/Google listings/G suite login
High
IT::IT Hardware Repair/Purchase
High
IT::New Store IT-KIT issue
Medium
IT::Customer refunds - online / offline
High
Operations::Training support
Medium
Training::Manpower support
Medium
Operations::Rostering support
Medium
Maintenance::Equipment
High
Maintenance::Electrical
High
Maintenance::Plumbing
Medium
Maintenance::Furniture
Medium
Maintenance::Civil
Medium
Finance::Payout
High
Operations::Indenting support
Medium
Supply Chain::Local purchase
High
Marketing::Branding collaterals/signages
Medium
Supply Chain::New product addition
Medium
Marketing::Menu price change
High
Supply Chain::Indent timing
Medium
Projects::Civil Vendor
Medium
Projects::Equipment Vendor
Medium
Training::Retraining request
Medium
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