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Ticket Categories and Priority


Ticket Categories and Priority
Ticket Categories
Priority
1
Management::Royalty
Medium
2
Management::Other issues and escalations
Medium
3
Analytics::Analytics/Dashboard
Medium
4
Analytics::Food Cost
Medium
5
Analytics::3rd Party Aggregators portal access
Medium
6
Audit::Previous Audit issues
Medium
7
Audit::Audit points revision
Medium
8
Finance::Ledger issues
High
9
Finance::Invoice and GST
High
10
HR::Recruitment information and request
Medium
11
HR::HR Policies
Medium
12
HR::Letter formats
Medium
13
Marketing::Social Media
Medium
14
Marketing::Outlet level Marketing
Medium
15
Marketing::Offline Marketing
Medium
16
Marketing::3rd Party Aggregators Campaigns
Medium
17
Marketing::3rd Party Aggregators Discounts
High
18
Marketing::3rd Party Aggregator other issues
Medium
19
Supply Chain::Stock Quality
High
20
Supply Chain::Extension Certificate
Medium
21
Supply Chain::Short supply and credit note
Medium
22
IT::POS breakdown and maintenance
High
23
IT::POS Access
Medium
24
IT::POS Dashboards issues
High
25
IT::POS report issues
Medium
26
IT::TPA Cancelled orders settlement
Medium
27
IT::Store Timings Updates
High
28
IT::3rd Party Aggregators riders escalations
High
29
IT::CCTV Management
Medium
30
IT::Website/Google listings/G suite login
High
31
IT::IT Hardware Repair/Purchase
High
32
IT::New Store IT-KIT issue
Medium
33
IT::Customer refunds - online / offline
High
34
Operations::Training support
Medium
35
Training::Manpower support
Medium
36
Operations::Rostering support
Medium
37
Maintenance::Equipment
High
38
Maintenance::Electrical
High
39
Maintenance::Plumbing
Medium
40
Maintenance::Furniture
Medium
41
Maintenance::Civil
Medium
42
Finance::Payout
High
43
Operations::Indenting support
Medium
44
Supply Chain::Local purchase
High
45
Marketing::Branding collaterals/signages
Medium
46
Supply Chain::New product addition
Medium
47
Marketing::Menu price change
High
48
Supply Chain::Indent timing
Medium
49
Projects::Civil Vendor
Medium
50
Projects::Equipment Vendor
Medium
51
Training::Retraining request
Medium
There are no rows in this table
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