Skip to content
Vendor Information
Customer Support Vendors
Customer Support Vendors
Service
Company
Email
Phone
POC Name
Contact
Quote
Remarks
1
Call Center
Flatword Solutions
escalations@flatworldsolutions.com
2
Call Center
Invensis
sales@invensis.net
1 (302)-261-9036
3
IVR Services
4
Call Center
Cloud Point
neha.sati@cloudpoint.co.in
Neha Sati
7669017665
90 k / month
200 hr FTE (25 day * 8 hrs)
2 agents + 1 additional 4 hr resource
12 holidays
Includes IVR + GST
10 am to 2 am => 16 hrs
5
Call Center
Ayni Services
Yusuf
8882033944
Total Charges with Backup Monthly Cost: INR 1,49,500/- for Four Seats which
included (Manpower/Infra/Dialer/PC/Server/Datacenter)
Telecom Charges for outbound and inbound:- Rs. 2000/- Monthly
Onetime Setup Cost:- Rs. 10,000/-
6
Call Center
Cyfuture
satyam.goel@cyfuture.com
Satyam
9811062990
1. Number of agents – 4-5
2. Experience – 1-3 years
3. Language – Hindi and English
4. Geography – India Market.
5. Work timings – Monday to Friday, Weekends fixed off.
6. Cost – INR 31,990 per agent/month + Telecom and GST on actuals
7. Experience – Experience in customer care.
7
IVR Services
Tata Teleservices
8
Customer Support Automations
Kapture
There are no rows in this table
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.