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Website Enquiries
Website Enquiries
The table below is from data collected by reviewing the contact and claim form responses. The phone call data comes from Google Analytics events. In 2020, there were issues collecting phone event tracking info in the last few months, so the comparison data is somewhat skewed by this.
Enquiry table
Month
Claim Form
Contact Form
On target
Phone calls (Unique)
Phone calls (total)
Total per month
1
Jan
27
1
26
13
18
39
2
Feb
2
8
8
41
49
49
3
Mar
3
9
7
38
47
45
4
Apr
8
9
4
40
60
52
5
May
6
6
5
25
25
36
6
June
4
1
5
31
36
36
7
July
9
5
14
59
77
73
8
Aug
0
3
3
23
23
26
9
Sep
1
2
3
34
37
37
10
Oct
2
3
5
31
38
36
11
Nov
9
3
9
30
41
39
12
Dec
1
4
2
22
29
24
13
Totals
72
54
91
387
480
14
2020
72
58
122
145
15
Increase
157%
317%
331%
There are no rows in this table
Note: the claim form was introduced with the new site in the 2nd half of 2020, so we have incomplete data on claim form responses. Hence it was excluded in the table.
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