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Value Propositions / Objections Training
✅ Value Proposition 1: Custom Client Portal
Core idea: Instead of sending a bunch of texts, emails, and playing phone tag, clients get one clean dashboard with live updates on every project in every city.
💡What this solves:
Big companies — like Westfield Mall or McDonald’s — are working on dozens or even hundreds of construction projects at once.
Each project might have a different architect, a different city with different permit rules, and sometimes even a different expediter.
Normally, this causes chaos. People lose track of emails. One team doesn't know what the other team is waiting on. The architect might be stuck waiting for the city, and the project manager might have no clue what’s going on.
🛠 What we built:
We give these companies a custom portal — basically a private website just for them — where they can:
It’s like turning construction permitting into Domino’s Pizza Tracker — except for multi-million dollar projects.
🧠 Why this matters:
✅ Value Proposition 2: Getting Permits Accepted Early
Core idea: We help clients get their permits approved faster and more smoothly — often before the rest of the team is even ready.
💡What this solves:
In construction, you can’t swing a hammer until the permit is approved by the city. That approval process can take weeks or even months.
Most companies either:
And guess what?
Architects are focused on the design. Permitting isn’t their top priority. This causes delays because:
All of this adds up to one thing: the entire job gets delayed.
🛠 What we do:
We jump in early, even before the architect finishes everything.
We:
We don’t just send in a permit and hope. We track it, manage corrections, and push to get it approved on the first try.
🧠 Why this matters:
Let’s say a Raising Cane’s is planning to open 20 stores this year. If we get just one permit accepted 2 weeks faster, that store opens 2 weeks earlier — which means:
Now imagine we do that for every store — that adds up to millions in revenue that would’ve otherwise been delayed.
✅ Value Proposition 3: Nationwide Presence
Core idea: We operate in almost every city in the U.S. with local reps who understand how to get permits approved in their area. That’s a huge advantage.
💡What this solves:
Permitting rules aren’t the same everywhere.
The rules in Miami are different from Seattle, which are different from Los Angeles, which are totally different from Des Moines, Iowa.
Some cities are online. Some still require paper.
Some cities respond to emails. Some cities won’t respond unless you show up in person.
If a construction company only works locally, they might be used to one system.
But once they try to open stores in multiple states?
It’s a nightmare to keep track of.
🛠 What we do:
We’ve already done permits in almost every major city in the U.S.
We have reps who:
No guessing. No Googling. Just efficient execution.
🧠 Why this matters:
Let’s say a company is expanding nationwide — like Popeyes or Target.
They don’t want to find a new expediter in each city. That’s:
We become their one-stop partner across the whole country.
That consistency gives them speed, peace of mind, and control.
And because we’re everywhere, they don’t have to retrain new vendors every time they open in a new market.
✅ Value Proposition 4: Case Studies & Enterprise Expertise
Core idea: We’ve already helped major brands like Apple, Target, and Raising Cane’s—so we know how to scale, stay organized, and deliver exactly what large companies need.
💡What this solves:
Big companies don’t just want someone who can “get a permit.”
They want a partner who understands:
If a company like Apple is building 40 stores in a year, they need a permitting solution that:
Most local expediters simply aren’t built for that.
🛠 What we bring:
We’ve helped some of the biggest brands in America with this exact challenge.
We:
Plus, we’ve documented everything we’ve done — with case studies that show:
🧠 Why this matters:
When a decision-maker hears that we’ve worked with Target, Raising Cane’s, or Valley Fair, it gives instant credibility.
It tells them:
It’s the difference between hiring a part-timer and hiring a battle-tested partner that can help them win the long game.
❌ Objection 1: “We already have someone who handles permits.”
They might be using an architect, assistant, or local expediter they've worked with for years and feel loyal to. What they’re really saying is, “We have a process, and we don’t want to rethink it unless there’s a major reason to.”
❌ Objection 2: “We do all our permitting in-house.”
This often means one or two people are doing permitting on top of their actual job, and they’re barely keeping up. They may not realize how much time and money they’re burning on avoidable delays or resubmittals.
❌ Objection 3: “We don’t do enough volume to justify bringing someone in.”
They think a permit partner is only for big chains doing 50+ projects a year. What they miss is that smaller teams benefit more, because they don’t have the time or staff to chase cities.
❌ Objection 4: “Our current system works fine.”
They’re used to slow, messy processes and see them as “normal.” Unless something is on fire, they don’t feel urgency to improve it.
❌ Objection 5: “We don’t need help with permits.”
This often means they’ve never had a real permitting partner, so they don’t know what “help” could look like. In reality, they’re probably unaware of the cost of the inefficiencies they’re living with.
❌ Objection 6: “We only build locally.”
They think a national partner is irrelevant or too expensive for their smaller geographic footprint. What they miss is that local permitting can still be unpredictable, and having a partner with structure and follow-up can still bring big wins.
❌ Objection 7: “We only use an expediter when something goes wrong.”
They treat expediters like firefighters instead of team members. This reactive approach costs them more time, stress, and delays than if they brought someone in from day one.
❌ Objection 8: “The architect takes care of that.”
They assume permitting is part of the architect’s job, without realizing most architects dislike doing it and often submit it late or incomplete. This can lead to major holdups that no one catches until it’s too late.
❌ Objection 9: “We’ve had bad experiences with expediters in the past.”
They’ve probably dealt with people who were disorganized, slow to respond, or ghosted them after submitting. Their trust has been broken — so now everyone is guilty until proven otherwise.
❌ Objection 10: “We don’t want to introduce another vendor into the process.”
They’re worried about adding complexity, managing more emails, or having someone slow down the chain of communication. What they’re missing is that a good partner reduces work, not adds to it.
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