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How to Implement Effective Critique Sessions

Intro

Design feedback sessions do more than just elevate the design quality. They foster team growth, camaraderie and help to align people across the organization. However many feedback sessions can fall into certain traps like group think, over analysis of extremely minor decisions or wasted time due to not having the right stakeholders. Here are some methods I have used to keep my critique sessions focused, concise and effective. A team's success is based as much on the quality of group dynamics as it is on the actual people on the teams so it's critical to use these sessions to influence strong behavior and inclusive workspaces.

Set Clear Goals and Shared Understanding

Decide on the exact goals for the feedback session. Are you checking for ease of use, how it looks, or if it meets business goals? Everyone needs to agree on what success looks like to make sure the feedback session is useful.

Create a Supportive Environment

Designing is tough, but we're all trying to solve the same problems and meet business goals. Appreciate the designers' efforts and celebrate their work, even if it needs changes. It's all part of learning and improving!

Document Everything

Capture feedback in real time and use visual documentation when possible. Create a reference point for designers and prevent misinterpretation.

Promote Equal Participation

Every person in the room can contribute value to the conversation - otherwise they shouldn't be there. Make sure to get everyone talking, listening and contributing their own ideas. There are a bunch of things you can do to make sure the more introverted members of the team get talking and contributing.

• Give your team processing time

• Share the agenda in advance

• Amplify or repeat ideas

Watch out for Interrupters

Observe interruptions and show support for team members that received dismissive treatment from other team members. Make sure to show that they feel valued - If someone is interrupted a leader can say something like, "Sorry Patty, I need to make sure I understand Maya's points before moving on."

End with Clear Next Steps

Conclude by summarizing key points and establishing action items. Call out how the feedback will be incorporated and the what the timeline looks like for revisions.

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