What types of new customers are unsubscribing?

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Covid Relief Program

Covid Data
Is still a customer
Average Months Stayed After Relief
Sum of Free services given
Sum of MRR from COVID relife customers
% Stayed
1
NO
5
$ 17,466
$ 58,355
67%
2
YES
23
$ 7,896
$ 207,648
33%
3
Grand Total
11
$ 25,363
$ 266,003
100%
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PB’s Covid Relief Program took place around 2 years ago (helped over 90 individuals and team), and above is the data we were able to collect on its impact.
We gave out over $25,000 in free PhoneBurner Services
From that we have gotten over $266,000 in MRR from the customers we helped
Out of all the customers we helped, 33% of them are still with PB today
The customers that did churn still stayed an average of 5 months after they were given their relief package.
The customers that have not churned have now payed us over 20 times what we gave them in free services

Overall the Relief Program was a resounding success.
All Covid Relief Data

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