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Staff members

The Staff members page allows you to manage teacher and administrator records across your account.

From adding new staff members to editing profiles, assigning roles, and managing class associations, this page serves as a central hub for maintaining accurate staff data on the platform.

What can I do on this page?

Manage all staff-related data and actions from this page.

View a list of all staff members.

Add staff members using any of the following options:

Sync staff data from your Student Information System (SIS)

Sync staff records one-way from your SIS to keep data consistent.

Add an individual staff member

Types of staff you can add

You can add two types of staff members in Toddle:

Regular teacher

These are staff members who work directly with students in class.

They are assigned the Basic account user role at the account level.

To create a teacher:

Click Add staff > Teacher

Fill in basic details like First name, Last name, and Email.

Select the schools they belong to.

Assign them to one or more courses/classes across the schools and give a course/class role.

Special staff (account-level or school-level)

These are typically administrators, programme heads, IT leads, or coordinators who require access beyond classrooms.

To add them, click Add staff > Special staff, and choose from:

Special account staff – For account-level roles like Super admin, IT admin, or Account supervisor.

Special school staff – For school-level roles like School principal, Attendance manager, etc.

The process involves:

Entering basic staff details.

Assigning roles at the account level. Special school staff are assigned the Basic account user role at the account level by default.

Assigning school-specific roles.

Assigning them to a course/class with a role.

Bulk upload staff data

You can upload multiple staff records at once:

Click the Bulk upload icon.

Choose:

Download template with existing staff (edit or add staff within your current roster).

Download blank template (prepare a new roster without altering current staff).

Fill mandatory fields: First name, Last name, and Email.

Upload the updated Excel file.

Review the confirmation screen showing the added and edited staff.

Click Confirm upload to complete the process.

Add staff from a previous academic year

You can re-add staff from earlier years:

Click Add staff > Add from other academic years.

Review and update roles if needed.

Assign course/classes and a role.

Manage existing staff

Download a list of staff members in a spreadsheet.

Use the three-dot menu to manage individual actions:

Edit staff details: Update basic information such as name, email, display title, and school associations.

Edit roles and programmes: Modify the staff member’s account-level or school-level roles.

Edit courses/classes: Update course/class assignments and course/class roles.

Impersonate this user: Access the platform as the selected staff member.

Logout staff from all devices: End all active sessions for the staff member.

Archive staff: Deactivate their account access.

Things to keep in mind

Staff roles determine access across the platform. Account-level, school-level, and course/class-level roles together define what a staff member can view or edit.

Staff can belong to multiple schools at the same time.

If the UID field is left blank when adding staff, the platform generates it automatically.

Staff added to classes are assigned the Course editor role at the course level and the Class teacher role at the class level by default.

Role options in dropdowns may vary if your school has custom roles created.

Archiving a staff member removes their access and class associations, but their data is preserved and can be restored later.

Bulk uploads never overwrite or remove existing staff; they only add or update records based on the uploaded file.

Impersonating a staff member lets administrators access the platform as that user, and all actions performed during impersonation are recorded as actions taken by the staff member.

To learn more about roles and permissions configuration across account, school, course, and class levels, check out

this article⁠

To learn more about the SIS integrations supported by Toddle, check out

this article⁠

To learn more about managing your school staff data, check out

this article⁠

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