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Click Add category to create a new category.Enter a unique name.Choose the school(s) where this category will be applicable.Assign a sentiment (Positive, Neutral, or Negative) for the category.Assign a colour to differentiate the category across the platform visually.Click Add to save the category.Click any category or use the three-dot menu to view or edit its sub-categories.Use Edit to add, reorder, or delete sub-categories across up to three hierarchy levels.Click Save and publish to make the sub-categories available for staff when logging incidents.Use the three-dot menu to delete a category at any time.
Categories remain in Draft until at least one published sub-category is added.Incidents must be tagged to the deepest sub-category.You cannot create two categories with the same name.Deleting a category or sub-category does not affect any existing incidents already tagged to it.All sub-categories within a category should ideally follow the same hierarchy depth for consistent reporting.Categories in Draft state cannot be used to tag incidents.
Categories are behaviour standards to group incidents into types such as achievements, infractions, or health-related events. Each category can have multiple sub-categories arranged in up to three levels.
What can I do on this page?
Use this page to set up and manage incident categories for your account.
Things to keep in mind
To learn more about how to set up the behaviour management module and monitor incidents, check out .
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