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FY23 OKR Draft Planning
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FY23 OKR Draft Planning

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Timeline of Projects 3
2
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Jun 2022 - Nov 2023
Platform (app & web) notifications
AuctionsPlus App (LiveAssess & Buyer)
Dashboard Upgrade (Agency Portal & User Profiles)
Auction Automation
Individual Lot Timeout
Run out the Gate
Software as a Service Evolution
Mandatory APID
User Ratings & Reviews
Agency Manage Stop/Trade
Classifieds Upgrade
Goat Assessment
Finance Automation
Wool Platform Upgrade
Spectator View
Pre and Post Sale customer engagement
Jun 2022
Sep 2022
Dec 2022
Mar 2023
Jun 2023
Sep 2023
Platform (app & web) notifications
AuctionsPlus App (LiveAssess & Buyer)
Dashboard Upgrade (Agency Portal & User Profiles)
Auction Automation
Individual Lot Timeout
Run out the Gate
Software as a Service Evolution
Mandatory APID
User Ratings & Reviews
Agency Manage Stop/Trade
Classifieds Upgrade
Goat Assessment
Finance Automation
Wool Platform Upgrade
Spectator View
Pre and Post Sale customer engagement
FY23 Dev Strategic Priorities
2
Search
Title
RAS Prioirity
Bus Unit
Objective
Start Date
End Date
Project Duration
Text
Dev Notes
Dev "batman & Robin'
Column 11
1
Spectator View
June 2022
September 2022
70 days
2
Auction Automation
Service & Ops
Grow market share and sales volume across new segments
July 2022
September 2022
62 days
3
Wool Platform Upgrade
July 2022
September 2022
87 days
4
Classifieds Upgrade
Diversivication
Grow market share and sales volume across new segments
July 2022
September 2022
49 days
Internal
Charmaine, Joysee
Early to drive revenue
5
Mandatory APID
1
Integrity
Ensure there is trusted platform for sellers and buyers
August 2022
January 2023
160 days
Internal
Assumes starting with assessed lots in AE
Vivian, Shuja
Launch January
6
Software as a Service Evolution
Core Growth (Agency)
Build scalable rapport and relationships with our agency network
August 2022
July 2023
350 days
Internal
Is this revamping the E2E of sale management to handover tasks to external clients i.e. booking, lot management, reporting, post sale? Requires an experienced Dev due to business rules.
(Sue, Vivian), Jason, (Ken, Rodel, Jing)
7
Finance Automation
Team, Admin & Finances
August 2022
December 2022
126 days
8
Dashboard Upgrade (Agency Portal & User Profiles)
1
Core Growth (Agency)
Build scalable rapport and relationships with our agency network
August 2022
January 2023
125 days
Internal
Sue, Jing
9
Platform (app & web) notifications
Digital Marketing
Influence buying and selling decisions through personalisation and improved platform familiarity
September 2022
February 2023
161 days
Internal
Ties in with the A+ app rewrite. How do we centrally handle: Push, Web, SMS, Emails, Event Notifications i.e. enter your prices. Will help drive automation across the system.
Maya
Need for Onboarding and Terms projects
10
Pre and Post Sale customer engagement
September 2022
November 2022
63 days
11
AuctionsPlus App (LiveAssess & Buyer)
3,3
Digital Marketing
Influence buying and selling decisions through personalisation and improved platform familiarity
October 2022
June 2023
252 days
Outsourced
Sue, Roy, John
Ideally Launch March
12
Agency Manage Stop/Trade
Service & Ops
Deliver a frictionless customer experience with incremental margin improvement
January 2023
April 2023
92 days
Internal
Could fall under the SaaS project
(Ken, Rodel, Jing)
13
Goat Assessment
1,1,3,2
Integrity
Ensure there is trusted platform for sellers and buyers
February 2023
March 2023
57 days
Internal
In AE or in LP? Will affect size and who is working on it.
Charmaine, Joysee
14
Run out the Gate
2,2,2,3
Service & Ops
Deliver a frictionless customer experience with incremental margin improvement
March 2023
July 2023
123 days
Internal
15
User Ratings & Reviews
Core Growth (Agency)
Ensure there is trusted platform for sellers and buyers
April 2023
October 2023
173 days
Internal
Sue, Roy
16
Individual Lot Timeout
Service & Ops
Deliver a frictionless customer experience with incremental margin improvement
May 2023
July 2023
63 days
Internal
Jason, (Rodel, Jing, Ken)
There are no rows in this table


Exec Focus
0
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Business Unit
Exec
Objective
Unit - Key Result 1
Unit - Key Result 2
Stretch Initiative
Dev Dependencies
1
Integrity
Wyn
Ensure there is trusted platform for sellers and buyers
Reduce listings with a ‘Claim’ by 0.25% by the end of FY23
Increase customer satisfaction post dispute by 10% over the next 12 months
2
Core Growth (Agency)
New (Angus)
Build scalable rapport and relationships with our agency network
Retain 95% of FY22 Commercial Livestock Volume by end of FY23
Increase Assessor and Seedstock Agent NPS to +70 by end of FY23
New Pricing Strategy
3
Service & Ops
Wyn
Deliver a frictionless customer experience with incremental margin improvement


25% of Sales 100% built in Listings Portal
4
Digital Marketing
Greg
Influence buying and selling decisions through personalisation and improved platform familiarity
Increase vendor (who use APID) YoY retention by 10%
Increase repeat purchase percentage by 15% over the next 12 months
5
Brand & Content
Greg
Reduce the stock type and rising market perception of AuctionsPlus
Increase customer (non agency) NPS by 20% by end of FY23
Increase Active (logged in) Users by 20% by the end of FY23
2M unique viewers of our Content Hub by end of FY23
6
Diversivication
New (Angus)
Grow market share and sales volume across new segments
Increase diversified revenue from current portfolio by 15% YOY by end of FY23
Scope and launch two diversiefied revenue initaitives that generate $500K by end of FY23
Point of Sale - Upsell
7
Team, Admin & Finances
Wyn
Inspire and Grow our team
Employee satisfaction remains high with an average score of 4 across all variables each quarter
Optimising the management of working capital to ensure that operational activities are funded.
8
Product
Greg
Release software that meets the customers needs
Scope & Launch x4 strategic development projects by the end of FY23
Feature adoption averages 45% over the full 12 months
There are no rows in this table

Manager & Team Focus
1

View of Objectives 2
0
Search
Objective
You have 5 votes
Angus Why
Ken Why
Wyn Why
Greg Why
1
Ensure there is trusted platform for sellers and buyers
We haven’t done any work on integrity for 18-24mths. Needs some love to ensure we sustain a trusting platform
A trustworthy, reliable platform will sustain growth and support any push into other segments
Without trust, there is nothing.
This is critical for me as it is an area that we can loose ground quickly. Once this happens it is very difficult to get back
2
Build scalable rapport and relationships with our agency network
Agency remains our Key Customer; it’s important that we continue to value add to their services and clients
Leveraging our network is where the value will be in the next 2-5 years.
3
Deliver a frictionless customer experience with incremental margin improvement
Similar to personalization we need to keep evolving our overall customer experience. If we do not get this right it opens an opportunity for our competitors.
4
Influence buying and selling decisions through personalisation and improved platform familiarity
Personalisation has just started and developments in a new APP and Notifications/Coms are game changers
We need to continue to make further improvements in this area as we grow, a clunky, timewasting UX opens opportunities for competitors
Digital influence is the real asset in most tech companies (when you peel the layers back)
Users demand this now - it is a hygiene factor we need to keep building on.
5
Reduce the stock type and rising market perception of AuctionsPlus
6
Grow market share and sales volume across new segments (Innovation Expandion -12)
Expenses have grown significantly, however, livestock boom won’t last forever. Machinery/CSs show we can diversify and drought proof the business
We have to diversity - like MA said at EvokeAg: An Ag business should be built to make good money in normal years and great money in good years.
7
Inspire and Grow our team
People & Culture Program needs some love. We have a pool of good ideas. Needs to come together.
Modernizing our workforce is essential. WFH, our purpose, carbon neutrality, our “higher ideals”. Hardwork and profitability is not the attraction for young talent.
8
Ensure we operate within all relevant legal frameworks
9
Build our data foundations
10
Release software that meets the customers needs
11
(Proposed) - Build a scalable platform
12
(Thought) CostOps
Throw in Finance OKR for FY23
There are no rows in this table
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