add Problem

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If I had an hour to solve a problem I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions. ― Albert Einstein

1-Extreme

1

Search Box 🔍

Identified Problem

Users cannot easily find dates

Device

Mobile

Raised by

2-High

3

Product List 📜

Identified Problem

Users only see one product on the SERP

Device

Mobile

Raised by

Search Box 🔍

Identified Problem

Difficult to understand the 2h from home feature

Device

Mobile

Tablet

Desktop

Raised by

Product Card 🃏

Identified Problem

Discount is not clearly visible

Device

Mobile

Tablet

Desktop

Raised by

3-Medium

15

Autocomplete ⌨️

Identified Problem

Autocomplete only provides results for exact matching

Device

All

Raised by

Metasearches 💲

Identified Problem

Users cannot easily detect other offers

Device

All

Raised by

Product List 📜

Identified Problem

Many packages displayed on the list, most of which do not interest a specific client

Device

Desktop

Mobile

Raised by

Search Box 🔍

Identified Problem

Impossible to select multiple categories

Device

All

Raised by

Product Card 🃏

Identified Problem

Impossible to see other offers of the same hotel

Device

Mobile

Raised by

Search Box 🔍

Identified Problem

Users cannot find their past searches and start from where they left

Device

Mobile

Tablet

Desktop

App

Raised by

Product Card 🃏

Identified Problem

Size of the package card does not allow users too see more info within the same screen

Device

Mobile

Desktop

Raised by

Product Card 🃏

Identified Problem

Users cannot see other pictures for a given package

Device

All

Raised by

Search Box 🔍

Identified Problem

Low usage of filters

Device

Mobile

Raised by

Search Box 🔍

Identified Problem

Users cannot change the distance from in Searches around

Device

All

Raised by

Search Box 🔍

Identified Problem

Poor accessibility to filters

Device

Mobile

Raised by

Search Box 🔍

Identified Problem

Category concept not well understood by users

Device

Mobile

Raised by

Metasearches 💲

Identified Problem

Users only see few information of the packages

Device

All

Raised by

Product Card 🃏

Identified Problem

Headwords are not always adding value

Device

All

Raised by

Map 📍

Identified Problem

Low usage of Maps

Device

Desktop

Raised by

4-Low

4

WhatToDo

Identified Problem

Low usage of WhatToDo section

Device

Mobile

Raised by

Product List 📜

Identified Problem

Users are given with too many information on the list

Device

Desktop

Raised by

Search Box 🔍

Identified Problem

Users cannot select the min and max distance from location, in the "search around you" feature

Device

Mobile

Desktop

Tablet

Raised by

Product Card 🃏

Identified Problem

Same pictures among different packages when searching for POIs

Device

All

Raised by

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