Performance Data
Exist
Need to be cleansing, transformed and migrated
Process
Opportunity to reflect new enhancements
Configure within 4 months after process mapping
Integration with stc ecosystem
Exist
Require customization, design, develop by needed stakeholders (stc)
Usability
Users are familiar
Require user training plan (Change management)
Data Accuracy
Real-time Sync
Periodical Sync Process
Look and Feel
User-friendly interface specific for stc brand
Vast, standard interface with stc brand assets
Very clunky -click click click click click-
Qualities
Potential of exceptional issues
system may run slow due to multitude of data configurations.
Support
stc team with full ownership
Long ticketing process.