Innovation Guide
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Innovation Guide
DESIGN THINKING
Getting Started
The Process
DISCOVER PHASE
DEFINE THE PROBLEM
DEFINE USER RESEARCH PLAN
PERSONA MAPPING
CUSTOMER JOURNEY MAP
DEFINE PHASE
EMPATHY MAP
FORM YOUR POINT OF VIEW
DEVELOP PHASE
BRAINSTORM
BUNDLE IDEAS WITH CREATIVE MATRIX
SELECT IDEA
THINK CRITICALLY WITH SCAMPER
STORYBOARD YOUR IDEA
WIREFRAME YOUR IDEA
CREATE A SERVICE BLUEPRINT
DELIVER PHASE
IDENTIFY RISKY ASSUMPTIONS
EXPERIMENT
PITCH YOUR IDEA
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DESIGN EXPERIMENTS.pdf
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IDEA PITCH.pdf
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ASSUMPTION FINDER.pdf
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SERVICE BLUEPRINT.pdf
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WIREFRAME.pdf
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STORYBOARD.pdf
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SCAMPER.pdf
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SELECT IDEA.pdf
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CREATIVE MATRIX.pdf
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BRAINSTORM BOARD.pdf
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POINT OF VIEW.pdf
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CUSTOMER JOURNEY MAP.pdf
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PERSONA MAP.pdf
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EMPATHY MAP.pdf
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DEFINE USERS.pdf
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DEFINE PROBLEM.pdf
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