Customer Insights

Where insight becomes inspiration

Use this space to review call logs and begin forging the path forward for your product. Questions will be automatically formulated in the Questions column, additionally feature requests and a follow-up email will be automatically generated using the notes from your call. You could also post a transcript of the call into the table and have AI automatically write notes for you.

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Clear Sample Rows

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Research Insights

Customer pain points:

Challenges in managing healthcare services for employees

Difficulty with claims processing and managing multiple healthcare providers

Ensuring employee engagement and participation in wellness programs

Current solutions:

Utilizing healthcare management programs to track and manage healthcare services

Regularly surveying employees for feedback on healthcare services

Offering wellness programs and initiatives, such as gym membership reimbursements and wellness classes

Ideal solution:

CloudFlow could potentially address challenges in managing healthcare services, such as managing claims and billing or protecting sensitive data

Automation and seamless collaboration could improve efficiency and productivity in healthcare management

CloudFlow could potentially integrate with existing healthcare management programs to streamline processes.

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Feature Requests

CloudFlow could address challenges in managing healthcare services such as claims and billing, and protecting sensitive data.

Automation and seamless collaboration capabilities could improve efficiency and productivity in healthcare management.

Integration with existing healthcare management programs could streamline processes.

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Research Calls

Research Calls

Name

Contact

Company

Notes

Call Date

Questions

Feature Request

Follow-up Email

Call with Matt K 6/6/2023

Matt K

Carrum Health

6/6/2023

Open

Call with Name 6/12/2023

Name

Noah Medical

6/12/2023

Open

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