We hypothesised that the best customer segment to go after for market validation and to get insights from was the market research industry. In South Africa alone there are over 200 market research businesses. Most of these businesses have been around for a long time and their employees are hard to reach digitally (LinkedIn or email)
How work typically comes in:
Corporate → Marketing/advertising → Market research
Normally have to do in-person field research to mass-market
Some see us as a competitor
Wouldn't use 3rd party like AI-BO to get research (segment 1)
Want to use their own research panel
How do we verify accuracy?
What we found out is that the decision to use a different market research tool for acquiring their insights is a big decision that has direct consequences to their reputation as they will be presenting the insights that we give back to their client.
View of Competitor pricing
Type
Field Agent
African Response
Qualquarter
Survey54
Survey Monkey
Type
Field Agent
African Response
Qualquarter
Survey54
Survey Monkey
1
Users
153,000
8,000
500,000
2
Setup
R3,200.00
3
Reporting
R3,200.00
4
Per survey of 10-15 questions
R250.00
R175.00
R300.00
R105.00
R86.00
5
5 Questions
R125.00
R42.00
6
Subscription 1
R540.00
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