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How to manually configure server on Polycom phone
To manually configure server on a polycom phone please do the following steps.
Please note before doing the steps below, ENSURE MAC BASE PROVISIONING IS OPEN FOR THE EXTENSION
2. Scroll to Settings
3. Go to Advanced
4. Enter the password for the phone. If it’s a brand new phone it will be 456, if it’s configured by the PBX already, use the configured password. If none of the passwords work, you will need to factory reset the phone.
5. Go to Administration Settings
6. Go to Network Configuration
7. Go to Provisioning Server
8. Change Server Type from FTP to HTTP
Select Server Type and then scroll down to HTTP and select it
You should then see HTTP on the Server Type
9. Go to Server Address and hit edit
Enter the new domain using the keypad
Final result should look something like this
You can find the domain that needs to be entered here in BO.
10. Press ok and it will take you back to the provisioning setting
11. Verify that the server address and the server type are correct, then hit the back button. The screen will then take you back to the Network Configuration, hit back again.
12. You will then be presented with the save screen. Highlight Save Config and then hit the Select Button.
Once done, keep hitting back until the phone goes to the main home screen. The phone may reboot on it’s own while doing this, if it does not, Reboot the phone manually by unplugging the phone and plugging it back in. The phone will now try to contact the new provisioning server when attempting to connect.
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